SaaS eIRB (New eIRB) Frequent Asked Questions
Emory personnel who do not use email to transmit or receive patient or other confidential information can request that automatic email forwarding be activated by completing a request via the Remedy Help Desk system or by calling (404) 727-7777.
Before submitting the request, please review Policy 5.13 Automatic Forwarding of Email from the EmoryExchange Environment.
Please note: Once the forwarding request is submitted, your Emory Exchange account will be deleted and the data will not be recoverable. Your existing Exchange email messages will not be transferred to any other email account and an only new email sent to your Emory email address will be forwarded to the forwarding address specified in the request.
- Login to https://emory.service-now.com/
- Select Request a Service
- Select Automated Exchange Forwarding: Configuration Request
- Complete Form
If the person is affiliated with Emory:
Every eIRB account-holder will show up in the “name chooser” interface in the eIRB smartform. If you are attempting to add a person who does not show up, he or she may need an account in the new eIRB system. Please go here for more information.
If the person is not directly affiliated with Emory:
Those people should normally be added as "External" study team members via uploading a list of names (see Page Level Help for Local Study Team Members). Only add them here if they will be covered by Emory's IRB review - not if they are under their own IRB's review.
For instructions on sponsored accounts, please see the External Users Tab of the eIRB access page.
Why does "Registered User" and/or "Study Staff" appear under "My Roles" and not "PI" or "Coordinator"?
- Any eIRB user can create a New Study.
- Only the PI can submit the study for the first time.
- The PI can then "Assign PI Proxy" to allow other individual(s) to perform the PI functions (must be done on a study-by-study basis).
- Only the PI or PI Proxy for that study can submit responses to clarification requests
- Only the PI or PI Proxy for that study can create and submit follow-on submissions (like Modifications and Continuing Reviews).
- Any user can create an RNI (Reportable New Information) submission from their main "Inbox" area, and associate the RNI with active studies on which they are listed as study team members.
- Only PI or PI Proxy for that study can create an RNI submission from within a study.
- For studies under External IRB review: Only the PI can submit a new study. and PI Proxy can "Update Study Details" or "Create Site Modification."
- IRB staff can also do many activities, on External IRB-reviewed studies
After the PI, PI Proxy, or the IRB staff triggers Department review (via "Manage Ancillary Reviews"), eIRB will notify the department approver(s) via their regular email accounts. The department approver can click the link in the email to go to the relevant study. If the IRB does not receive department approval by the time we are ready to approve the study, we will reach out to you with names of who to contact with reminders.
The Department Approvers will also see your study in their "My Inbox" in eIRB.
eIRB shows the “state” of submission in the upper left part of the submission workspace (e.g. "Pre-Review," "Approved," etc). Each state reflects where the submission is in the review process. Please also view the study progress flowchart at the top of the submission workspace, to help you determine where your submission is in the process.
Please see this link for the Ancillary Reviewer instructional video.
In summary, the reviewer will follow the link to the study that appears in their email notification. They can view the study smartform via the "Print Version" button at the top left, then click "Exit" at the bottom of the smartform.
Once satisfied, they use the "Manage Ancillary Reviews" button on the left side of the study screen, then click "Update" next to their review to "accept" the study. If they wish to leave a comment for the study team, they may.